Organization of IT Services Individual Microcredential through IMAP
Gain a basic understanding of the organization of IT services
ITIL® v4 Foundation
This three-day course will provide knowledge of the ITIL® terminology, structure, and basic concepts and comprehension of the core principles of ITIL® practices for service management. You will review key concepts of service manager and how value creation is enabled through services.
This program is for Ohio residents who are low income, partially unemployed, or totally unemployed. The University of Cincinanti will cover all tuition, fees, and additional costs to help you learn new skills and earn a credential that can lead to a good job! The IMAP program is in partnership with:
About the Course:
ITIL® v4 Foundation
NEXT SESSION:
Date to be announced soon.
- Three-day Bootcamp, 9 am-5 pm on Wednesday, Thursday & Friday.
- Live Online Instruction.
- Course includes access to all content via Peoplesoft.
- Voucher for the ITILv4 Framework certification exam with 1 retake.
This ITIL® v4 Foundation course is for:
- Individuals who require a basic understanding of the ITIL® framework and how it may be used to enhance the quality of IT service management within an organization
- IT professionals who are working within an organization that has adopted and adapted ITIL® and who need to be informed about, and thereafter contribute to, an ongoing service improvement program
- This may include, but is not limited to, IT professionals, business managers, and business process owners.
As a graduate of this program, you will have access to career development tools and services to help you get a good job!
Students who complete our programs gain access to exclusive job boards, resume review tools, personal branding tools, and career guidance including resume reviews, networking, and interview skills through UC's NEXT Apprenticeship Program.
About Your Instructor:
Mark Romito, CISA, CISM, ITIL 4 Foundation & MPT- ITIL® Accredited Trainer
An accomplished IT Business leader with a proven track record. Mark has a competent passion for ITSM best practices and solutions surrounding business processes, InfoSec, tactical process standard, and execution.